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MAETEL MAETEL
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Legal

Privacy Policy

MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES S.A.U., in compliance with the provisions of the General Data Protection Regulation (GDPR 2016/679), informs users of the website www.maetel.com as follows:

Who is responsible for processing your data?

MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U., with Tax ID A50851823 and address for notification purposes at Parque Empresarial Plaza, Calle Bari 33, Building 3, 3rd Floor, 50197 Zaragoza, Spain.

You may contact us by telephone on 976066666 or by email at protecciondedatos@maetel.com.

Who is the Data Protection Officer?

MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES S.A.U. has appointed a Data Protection Officer.

If you have any questions or queries regarding the processing of your personal data, you may contact our Data Protection Officer by email at protecciondedatos@maetel.com, indicating the reason for your query or request.

For what purposes do we collect your data and what is the legal basis for processing it?

PERSONAL DATA OF CLIENTS

PurposeLegal Basis
Preparing quotations for the requested servicesTaking pre-contractual measures at the request of the data subject
Provision of the requested servicesPerformance of a contract
Internal client-company managementMAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U.’s legal obligation to comply with its tax obligations
Administrative management of our companyPerformance of a contract
Invoicing for the requested services, where applicableMAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U.’s legal obligation to comply with its tax obligations
Sending commercial informationConsent

PERSONAL DATA OF SUPPLIERS

PurposeLegal Basis
Management of the service provided and/or supply of productsPerformance of a contract
Internal supplier-company managementMAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U.’s legal obligation to comply with its tax obligations
Administrative management of our companyPerformance of a contract
Payment for services provided, where applicableMAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U.’s legal obligation to comply with its tax obligations

PERSONAL DATA OF CANDIDATES

If the data subject sends us their CV without there being a specific job offer (spontaneous application):

PurposeLegal Basis
To allow the candidate to take part in recruitment processes carried out by MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U.Candidate’s consent

If the data subject sends us their CV in response to a job offer made by MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U.:

PurposeLegal Basis
To allow the candidate to take part in the recruitment process initiated by MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U.Pre-contractual measures taken at the candidate’s request. If the candidate is not selected and MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U. wishes to retain the CV, the legal basis will be consent

PERSONAL DATA COLLECTED THROUGH OUR WEBSITE

The company’s website, www.maetel.com, collects personal data through different forms.

The data requested in each form are those necessary for the purpose for which they are collected. The purposes of processing are as follows:

CONTACT FORM

PurposeLegal Basis
To respond to enquiries submitted and send the user the requested information via the email address or telephone number provided in the formUser consent

EMAIL

PurposeLegal Basis
If the user contacts us through an email address published on this website, their data will be processed in order to respond to the enquiries submitted and send them the requested information through the email address from which the enquiry was receivedLegitimate interest
If the user sends their CV to the email address published in the Join Us section, the purpose of the processing will be to allow the applicant to take part in recruitment processes carried out by MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U.Applicant’s consent

What categories of data do we process?

The data collected include, by way of example and without limitation, identification data such as:

  • Full name
  • Telephone number
  • Postal address
  • Company
  • Email address

Economic and financial data may also be processed, such as bank details.

How long do we retain your data?

PERSONAL DATA OF CLIENTS AND SUPPLIERS

The personal data provided will be retained for as long as the business relationship remains in force or until the user requests their deletion.

Once the business relationship has ended, the data will be retained for as long as necessary to comply with legal obligations.

Once the liabilities arising from such legal obligations have expired, the data will be deleted.

Personal data required for sending commercial communications, where such communications have been authorised, will be retained for as long as the data subject does not request their deletion.

PERSONAL DATA OF CANDIDATES

The data provided by candidates will be retained for 2 years.

PERSONAL DATA COLLECTED THROUGH WEBSITE FORMS

CVs sent by users to the email address published in the Join Us section will be retained for 2 years.

Data collected through the other forms on our website will be retained for as long as necessary to fulfil the purpose for which they were collected.

Do we create profiles using your data?

Using the information provided by candidates through their CVs, MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U. may create profiles for the purpose of selecting the most suitable candidate for a particular job position.

To whom do we disclose your data?

No transfers of data are envisaged other than those authorised by tax, commercial and telecommunications legislation, as well as in cases where we are required to do so by a judicial authority.

MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U. may share personal data with external companies that provide services to MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U.

Confidentiality agreements are entered into with all such companies in order to ensure that personal data are used in accordance with the requirements of current data protection legislation.

By way of example and without limitation, these companies may include:

  • Tax and accounting advisers
  • IT companies

In addition, MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U. may share personal data with external companies that act as data controllers where necessary for the proper development of its activities.

By way of example and without limitation, these companies may include:

  • Transport companies

Which third parties provide services on this website?

The following service providers are used for the operation of this website:

Hosting: The servers on which our website is hosted are located in the EU. Secure protocols are used so that data are transmitted through an encrypted channel.

MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U., for the proper development of its activities, such as preparing documents and sharing files between employees, uses cloud platforms such as Office 365 provided by external entities such as Microsoft, whose processing may take place outside the European Union.

These entities comply with and process data in accordance with the standard data protection clauses approved by the European Commission.

What rights do you have and how can you exercise them?

The user has the right to access their personal data and to request the rectification of inaccurate data, as well as their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, the user may also request the restriction of processing, in which case the data will only be retained for the exercise or defence of legal claims, and may also request data portability.

For reasons related to their particular situation, the user may object to the processing of their data, and MAETEL INSTALACIONES Y SERVICIOS INDUSTRIALES, S.A.U. will cease processing them unless compelling legitimate grounds exist or the processing is required for the exercise or defence of possible legal claims.

The applicant may withdraw any consent previously given at any time.

The applicant may exercise their rights by sending an email to protecciondedatos@maetel.com or by contacting the offices located at Parque Empresarial Plaza, Calle Bari 33, Building 3, 3rd Floor, 50197 Zaragoza, Spain, enclosing a photocopy of their ID document and indicating the right they wish to exercise.

You may also lodge a complaint with the Spanish Data Protection Agency.

What security measures have we implemented?

As part of our commitment to guaranteeing the security and confidentiality of your personal data, we inform you that the necessary technical and organisational measures have been adopted to ensure the security of personal data and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, in accordance with Article 32 of the GDPR EU 679/2016.

How do our social networks work?

Through our social networks, you may share our content or leave comments, photos or videos, provided that they are of interest to the entire community.

Our social networks are constantly monitored in order to respond to your questions and comments as quickly as possible.

We want them to be spaces that everyone can enjoy, so it is important that we all respect certain rules of conduct:

  • You are responsible for the content you publish. Do not infringe any rights, laws or regulations.
  • Take care with your wording and tone and avoid publishing any abusive, defamatory or obscene information.
  • Respect the right to privacy and do not make unlawful, offensive or discriminatory comments about third parties.
  • Avoid fraudulent, misleading or deceptive comments.
  • We do not allow spam or commercial or advertising messages, and we do not want repetitive messages.
  • We will not engage in conversations with profiles that we may consider to be fake.
  • Please bear in mind that content published by followers on our pages does not necessarily reflect the views of our company.

If your comments do not comply with these “House Rules”, they may be deleted, hidden or blocked.

Anyone who publishes prohibited content may be blocked from the community.

We reserve the right to modify these rules at any time and without prior notice.

Protection against automated submissions (Cloudflare Turnstile)

This website uses Cloudflare Turnstile, a service provided by Cloudflare, Inc., to protect its forms against abuse, spam and automated submissions.

Turnstile performs security checks by analysing certain technical signals from the visitor’s browser and device to distinguish legitimate users from automated traffic.

For more information about the processing of data associated with this service, please refer to the Cloudflare Turnstile Privacy Policy.

MAETEL
Parque Empresarial PLAZA C/ Bari, 33, Edificio 3 50197 Zaragoza, Spain T +34 976 066 666 maetel@maetel.com
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